The Packhouse
Packed with professionalism, care, and accountability
With 50 product lines a day and growing, there are a lot of ingredients and many moving parts, which is why every policy and procedure in place at our packhouse is a ‘moving part’ we know would pass – and has passed – international-standard audits.
Our packhouse consists of two distinct sections; Low Care, where cutting, preparation, and selection happens; and High Care, where packing happens in an environment comparable to an operating theatre.
We deliver daily – from order to dispatch, within 24 hours
From how we water chill, spin dry, and pack each premium quality leaf to the food grade nitrogen gas we use to increase our products’ shelf-life, every detail of the packing process that takes place in the Madron packhouse is designed to pass the industry’s toughest tests and meeting their highest standards.
Every leaf that makes it onto our suppliers’ shelves, has been through an incredibly detailed selection process.
Every bag a consumer buys can be traced back to who planted it and packed it. This means that if there is a procedural issue with our product, we can act immediately and fix what needs fixing.
We are locally respected and internationally accredited
When it comes to how we treat our produce and our people, we have a consistently successful track record within local and international audit processes. This is a testament to our commitment to world-class quality and industry-leading safety practices.
“Every aspect of our packhouse process has an experienced team of specialists responsible. For example, ‘Do we have enough packing crates?’ There’s a dedicated team responsible for ensuring the answer is always, ‘Yes, and a few extra, just in case’.”
The premium acknowledgment of being ‘A Cut Above’, this intense two-day INTERNATIONAL SWISS STANDARD audit looks at traceability from shelf to seed, as well as every detail of cold-chain documentation. We are extremely proud that our packhouse is FSSC 22000 certified.
Woolworths IBL Hygiene PPS Accredited
This Woolworths-specific pre-requisite audit focuses, in-depth, on compliance with food safety and quality regulations.